Packages are generally dispatched within 1-2 days after receipt of payment and are shipped via Swiss Post with tracking and drop-off without signature. If you prefer delivery with required signature, an additional cost will be applied.
You can choose between A-Post and B-Post. The delivery time for A-Post is usually 1 business day and for B-Post 2-3 business days.
Shipping fees include handling and packing fees as well as postage costs. Transport fees vary according to total weight of the shipment. We advise you to group your items in one order. Your package will be dispatched at your own risk, but special care is taken and we package our articles very well and carefully. During the transport the shipment is insured by the Swiss Post.
For Preorders the day of shipment is dependent on our suppliers. We aim to send the articles before the official release date in order for them to arrive at day of release (when using A-Post). However, we cannot guarantee arrival on day of release, as the articles sometimes arrive late at our place of business.
Returns or Exchanges
Because of the fluctuating prices inherent to our articles, we cannot accept any returns neither/nor exchanges.